FAQ - Muzypro

How can I create an account on your B2B platform ?

Creating an account is simple. Just visit our website and look for the "Create a professional account" link. Provide your business information and follow the prompts to set up your account. Once your request is reviewed and approved, you'll have access to our exclusive B2B features and pricing.

What types of businesses do you cater to?

We cater to a diverse range of businesses, including interior designers, architects, hospitality establishments, and retail stores. Whether you're working on residential or commercial projects, our products can add a touch of elegance to any space. For more information, you can read our two sections “What we do” and “Who we work with”.

Can I request customizations for the products I order?

Yes, we offer customization options for many of our products. If you have specific requirements such as color, size, material, or design, please reach out to us. We will work with you to create tailored solutions that meet your business's needs.

Are there minimum order quantities for B2B purchases?

Yes, some products may have minimum order quantities. These requirements vary depending on the item. You can find this information on the product details page or by contacting our customer service team. Please note that you will need to create a professional account in order to view these details.

What payment options are available for B2B orders?

We accept a variety of payment methods, including credit/debit cards, bank transfers, and electronic funds transfers. Our goal is to provide you with a seamless and secure payment experience.

How does shipping work for bulk orders?

Shipping costs and delivery times will vary based on your location and the size of your order. Once your order is placed, you will contact you in order to discuss the details and receive your approval regarding the rest of the procedure.

Can I request a catalog of your products?

Absolutely! You can request a digital catalog by contacting our sales team through the "Contact Us" section on our website. This catalog will provide an overview of our product range and inspire you with creative ideas for your projects.

Do you offer discounts for large volume orders?

Yes, we have a tiered pricing structure for larger volume orders. The more you order, the greater the potential discount. Contact our sales team to discuss your specific order volume and pricing options.

How can I get in touch with your customer service?

Our customer service team is here to assist you. You can reach out to them via the "Contact Us" page on our website, where you'll also find options to email or call. We're dedicated to ensuring your B2B experience is smooth and successful.